Contact us
Contact Us
We're here to help! If you have questions or need assistance with any of the Career Center topics listed below, simply reach out to us using the "Help" widget in the bottom-right corner of this page.
If you do not see a widget and still need help, click here.
Note that the headings above each set of scenarios corresponds with the team to which will be addressing your ticket.
Need Help with Your Society Membership?
For questions about your society membership, please contact your society directly.
Can’t Find Your Answer Here?
Check out our FAQ section—it’s packed with useful information to help you master the Career Center.
How Can We Assist You?
Access & Technical Support
- Help editing or updating my account.
- Resolving technical issues while posting a job.
- Accessing the resume database.
- Assistance with account registration or login issues (e.g., "Please contact our team to access this section").
Job Posting Queries
- Editing or extending a live job posting.
- Requesting proof or a copy of an expired job posting.
- Reporting an unauthorized job posting on the site.
- Help with a job posting that hasn’t gone live.
- Applying a membership discount to a job posting.
Billing Queries:
- Vendor form completion requests.
- Obtaining a W9 form.
- Requesting a refund.
- Getting a receipt.
- Updating contact or billing information on invoices.
- Questions about payments or charges.
- Resolving checkout errors.
- Information about applying discounts after payment (note: partial refunds are not offered).
- Switching to invoice payment.
- Checking on invoices not received within 2-3 business days.
- Requesting electronic invoices for VAT/Tax-exempt clients.
- Applying VAT/Tax exemptions to an invoice.
Complex Order Requests & Leads
- Pricing and package options for posting multiple jobs.
- Information about Job Fairs.
- Inquiring about organizational discounts.
- Connecting with someone regarding a business lead.
Standard Order Requests
- Assistance with manual orders.
- Quotes for standard orders.
- Help with one-time orders.
Still Have Questions?
Don’t worry—our team is ready to assist. Just click the "Help" widget and we’ll get back to you promptly.
Society Membership
For questions related to your society membership please contact: